Cancellation and Refund Policy

This policy applies to paid Cambiante MCP subscriptions processed through Razorpay or another payment provider enabled for the tenant portal.

Free Usage

Each tenant can create up to 3 lifetime posts before a subscription is required, unless the tenant is marked as an internal account or assigned a different plan by an administrator.

Cancellation

• You may request cancellation by contacting support@cambiante.in from the email associated with your tenant.
• Cancellation stops future billing after the current paid period, subject to the payment provider's processing rules.
• Connected social accounts and stored drafts can be removed from the tenant portal or by support request.

Refunds

Subscription fees are generally non-refundable once the paid period has started. We may review refund requests for duplicate payments, accidental charges, service access failures, or other exceptional cases.

Processing Time

Approved refunds are initiated through the payment provider. Bank and payment-network processing times may vary after the refund is initiated.

Support

For billing support, include your tenant name, account email, payment date, and payment reference if available. Contact support@cambiante.in.